Cancellation and Refund Policy
Thank you for choosing HealthWealthGlow for your health and wellness needs. Please read our cancellation and refund policy carefully before making a purchase.
Cancellation Policy:
- Order Cancellation by Customer:
- Customers may cancel their order within [number of days] days of placing the order.
- To cancel an order, customers must contact our customer support team at [customer support email] or [customer support phone number].
- Cancellations are subject to a [percentage]% cancellation fee to cover processing and transaction costs.
- Subscription Cancellation:
- For subscription-based products or services, customers can cancel their subscriptions at any time.
- Subscription cancellations must be made at least [number of days] days before the next billing cycle to avoid being charged for the upcoming cycle.
- Refunds for subscription cancellations will not include previous billing cycles; they will only apply to future charges.
Refund Policy:
- Refund Eligibility:
- Refunds are eligible for products returned within [number of days] days of receiving the order.
- To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.
- Refund Process:
- Customers must contact our customer support team to initiate the refund process.
- Refunds will be processed within [number of days] days of receiving the returned product.
- The refund will be issued to the original payment method used during the purchase.
- Non-Refundable Items:
- Certain products are non-refundable, including digital products, downloadable software, and personalized items.
- Services such as consultations, coaching, and personalized plans are also non-refundable once the service has been rendered.
- Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance for returns.
Exchanges:
- We do not offer product exchanges. If you wish to exchange a product, please follow the refund process and place a new order for the desired item.
Contact Us:
- If you have any questions about our cancellation and refund policy, please contact our customer support team at [customer support email] or [customer support phone number].
Changes to this Policy:
- HealthWealthGlow reserves the right to update or modify this cancellation and refund policy at any time. Any changes will be effective immediately upon posting to the website.
By purchasing on HealthWealthGlow, you acknowledge and agree to the terms of this cancellation and refund policy.